Shipping policy
At Sastacart, we strive to deliver your products in the fastest time possible and in pristine condition. Our shipping process is designed to be transparent and customer-friendly.
1. Order Processing & Verification
All orders are processed within 24 business hours.
For Cash on Delivery (COD) orders, our team will contact you via a phone call or WhatsApp for address verification before dispatching.
Orders are not shipped or delivered on Sundays or public holidays.
2. Delivery Timeline
We ship across India.
Once dispatched, your order is expected to reach you within 3 to 5 business days, depending on your location.
Remote areas might take an additional 1-2 days.
3. Shipping Charges
Free Shipping: We offer FREE Delivery on all orders for a limited time.
There are no hidden costs or additional handling fees. The price you see on the checkout page is the final price you pay.
4. Shipment Tracking
Once your order is shipped, you will receive a tracking number via SMS/Email.
You can track your package in real-time through our courier partner's website.
5. Cash on Delivery (Pay After Delivery)
We proudly offer Cash on Delivery all over India.
Please ensure the exact cash amount of your order is ready when the delivery executive arrives.
Our 'Pay After Delivery' model ensures you only pay when the product is safely in your hands.
6. Damaged or Missing Shipments
If you receive a damaged package, please do not accept it and contact us immediately at support@sastacart.in.
If the tracking shows 'Delivered' but you haven't received the product, please reach out to our support team within 24 hours
, we strive to deliver your products in the fastest time possible and in pristine condition. Our shipping process is designed to be transparent and customer-friendly.